The second-hand marketplace Users Share Anger Over Sizing Changes

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

This online marketplace has updated its sizing categories for women's and children's clothes failing to inform all users about the change.

Digital Channels Backlash

Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.

Vinted explained the revised method more closely matches other platforms.

The platform has recommended to review their products and update the measurements by hand if necessary, which has left users frustrated.

Sizing System Changes

Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

For certain items, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.

Member Experiences

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Manual Updates

Another shopper, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.

Service Background

The service features exceeding 100 million members, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update to its shipping options after backlash from users.